Experience

  1. Customer Success & Cloud Operations Director

    Dalet
    • Responsible for PS delivery, 24x7 managed services support, and cash collection of 200+ platforms for 80+ Tier-1 Media & Broadcast customers, totalizing 6M$ ARR.
    • Managing a full-remote 15+ SREs, DevSecOps & FinOps team from 9 countries.
    • Executive reporting and product-readiness consolidation.
    • Direct customer-facing experience from pre-sales RFP to post-delivery stages.
    • Responsible for SLAs, usages metering & billing and partners on-boarding.
    • Leading team toward platform-agnostic delivery automation, monitoring & observability (LGTM), hardware/software tuning and right-sizing, and security hardening for Cloud and On-Premises systems.
    • Engineering of internal automation tools, virtualization and SDN systems.
  2. Cloud Infrastructure Engineering & Operations Director

    ALE International
    • Design & operational maintenance of large-scale multi-tenant (Rainbow, UCaaS platform European MS Teams equivalent), sustaining 2M worldwide users.
    • Managed 25 pers. engineering team and 15 pers. SRE team with 24x7 coverage.
    • Responsible for ISO27001/17/19, HDS and HIPAA certification and compliance.
    • Managed the critical architecture and infrastructure optimization objectives across global datacenters on worldwide points of presence following SLA agreements.
  3. Cloud Ecosystem Engineering Director

    ALE International
    • Leading technical development of the Cloud Services BU, responding to EVP.
    • R&D app development (server, web, mobile), 25+ people team management.
    • P&L responsibility, managing direct Sales and Marketing relationship.
  4. Embedded Systems Multimedia Architect

    Alcatel-Lucent Enterprise
    • Design of Linux PBX & routers and Android enterprise-grade desktop phones.
    • Management of transverse (HW/SW) architecture for various boards design.
    • Focus on enhanced connectivity services and fast-path audio/video processing.
    • Responsible for BSP integration with SoC vendors and kernel drivers development.
    • FOSS licensing, integration and IP compliance.
  5. Embedded Systems Engineer

    France Telecom
    • DLNA media-sharing framework design for ISP STB appliance.
    • TR-069 device management implementation behind residential gateways.

Education

  1. Master of Computer Science

    Telecom Nancy, FR